Contact information
ANTARO is a small, independent brand based in the United Kingdom. If you need to reach us — about an order, a return, a fault, or anything else — email is the way, and it reaches us directly.
How to contact us
We aim to reply within one business day. Business days are Monday to Friday, excluding public holidays in England and Wales.
We do not operate a telephone line. We would rather answer every email properly than leave a phone ringing unanswered, so email is the only route we offer and the only one we ask you to use.
Who you are dealing with
ANTARO is a trading name of ANTARO Holdings Ltd, a company registered in England and Wales under company number 10755195.
ANTARO Holdings Ltd
Studio 10, 255 Ealing Road
Wembley
England
HA0 1ET
United Kingdom
The address above is our registered office and the address for any formal correspondence.
Returns
Please email us before sending anything back. Orders are dispatched from more than one location, so the returns address may not be the one printed on your parcel — emailing first is how we make sure your return reaches the right place. Full details are in our Returns and Refund Policy.
What to include
If your message is about an order, including your order number and a short description of the problem lets us resolve it in one reply rather than three. If something has arrived damaged, a photograph helps.
Complaints
If you are unhappy with a product or with how we have handled something, email support@antaro.uk and say so plainly. We would always rather hear about a problem than not. We will look into it and come back to you as quickly as we can, normally within 14 days.
Last updated: August 2026