Terms & Conditions

These terms set out the basis on which we sell products through this website. They are written to be read, not to be got past. If any part of them is unclear, email support@antaro.uk and we will explain it.

By placing an order you agree to these terms.

Who we are

ANTARO is a brand based in the United Kingdom, trading from Studio 10, 255 Ealing Road, Wembley, England, HA0 1ET, United Kingdom. You can contact us at support@antaro.uk. In these terms, “we”, “us” and “our” mean ANTARO.

Using this website

You are welcome to browse, and to use this website for your own personal, non-commercial purposes. Please do not attempt to interfere with the site or its security, use it unlawfully, or extract its content in bulk by automated means.

We work to keep the site available and accurate, but we do not guarantee uninterrupted access. We may change, suspend or withdraw parts of the site, or discontinue a product, without notice.

Products and product information

We describe our products as accurately as we can. Photography is taken to represent the product faithfully, but screens differ, and colour and tone may vary slightly from what you see. Small variations of this kind are not a fault.

Product dimensions and compatibility details are given in good faith. If compatibility matters to your purchase, for example which phone model a case is made for, please check the product page carefully before ordering.

Prices and payment

Prices are shown in pounds sterling and include VAT where VAT applies. The price you see at checkout is the total price for your order, including any delivery charge and any other mandatory charge. Nothing is added after that point.

Payment is taken at the time you place your order and is processed by the payment providers offered at checkout. We do not see or store your full card details.

We check our prices carefully, but mistakes are possible. If we discover that a product has been listed at the wrong price after you have ordered, we will contact you before dispatch and give you the choice of continuing at the correct price or cancelling for a full refund. We will not simply charge you more.

Placing an order

When you place an order you will receive an email confirming that we have received it. That email is an acknowledgement, not an acceptance. A contract between us is formed when we dispatch your order.

We may decline an order, for example if a product is out of stock, if we have identified a pricing error, or if we reasonably suspect fraud. If we decline your order we will tell you and refund any payment in full.

Delivery, cancellation and returns

Delivery is covered in our Shipping Policy. Your right to cancel, return products and receive refunds is covered in our Returns and Refund Policy. Both form part of these terms.

Intellectual property

The ANTARO name, logo, product designs, photography, and the text and layout of this website belong to us or are used with permission. You may not copy, reproduce or use them commercially without our written consent. Nothing in these terms transfers any intellectual property to you.

Our responsibility to you

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of that failure. We are not responsible for loss or damage that is not foreseeable.

We do not exclude or limit our liability in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any breach of your legal rights in relation to the products.

We supply products for domestic and private use. If you use a product for any commercial or business purpose, we have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.

Events outside our control

If our performance is delayed by an event outside our reasonable control, we will contact you as soon as possible and take steps to minimise the delay. We will not be liable for delays caused by such an event, but if the delay is substantial you may contact us to cancel your order and receive a refund for anything paid for and not received.

Complaints

If you are unhappy with a product or with how we have handled something, email support@antaro.uk. We would always rather hear about a problem than not. We aim to reply within one business day and to resolve complaints within 14 days.

Changes to these terms

We may update these terms from time to time. The terms that apply to your order are the ones published on this website at the time you place it.

Governing law

These terms are governed by the law of England and Wales, and disputes may be brought in the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in the courts of the country where you live.

Last updated: July 2026